Cannot login to akaBot Center on first connection

Created by Akabot Support, Modified on Thu, 25 Jul, 2024 at 3:31 PM by Akabot Support

Question: I cannot login to akaBot Center for the first time with ID: admin and password: admin. I didn't change the ID or password. What could be the issue?


Answer:

If you are unable to log in to akaBot Center for the first time using the default credentials (ID: admin, password: admin), and you haven't changed the ID or password, there might be a misconfiguration or issue during the initial setup.

Here are a few steps you can take to troubleshoot the issue:

  1. Verify Installation: Ensure that akaBot Center was installed correctly and that all initial setup steps were completed.
  2. Check Configuration Files: Review the configuration files for any discrepancies or errors that might be affecting the login process.
  3. Review Logs: Check the log files for any error messages or clues that might indicate why the login is failing.
  4. Consult Documentation: Refer to the official akaBot documentation or setup guide to ensure that all steps were followed correctly.
  5. Contact Support: If the issue persists, consider reaching out to akaBot support for assistance, as this may be an uncommon issue.

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